With remote work becoming the new normal for many businesses, employers can’t help but worry about how much work their 员工 are getting done. One way to determine this is by monitoring 员工 online. However, this practice can raise privacy concerns. This article will shed light on what employee monitoring is and how it can help your business.
Employee monitoring is the practice of using digital tools to track employee activity and performance, 以及他们的任务进度. The data collected can be used to identify patterns, 趋势, and correlations across different teams allowing managers to gain insight into various work processes, 以及如何改进.
Here are the key benefits of monitoring your 员工 online:
Using employee monitoring tools can help you track how much time 员工 spend visiting non-work-related websites or chatting with friends. If an employee’s 生产力 goes down significantly because of these activities, you can address the issue by reminding that specific employee about the company's policy regarding visiting non-work-related websites and/or limiting his/her internet access.
When 员工 know that their activities are being monitored, they’re more likely to focus on their tasks and avoid inappropriate internet use.
据Verizon的 2021年数据泄露调查报告, 85% of breaches reported in 2020 were due to human error. Monitoring the online habits of 员工 can help employers track and flag instant messages and emails containing sensitive and private information. 除了, managers can block 员工 from visiting phishing sites or websites that automatically download malware onto unprotected computers and mobile devices.
Monitoring employee activity provides managers with continuous reports on workers' progress, allowing them to stay on top of multiple projects. These reports can help managers delegate tasks and adjust schedules to meet deadlines.
What are the disadvantages of monitoring your 员工 online?
Despite its benefits, employee monitoring also comes with some drawbacks, such as:
Employees may feel that their privacy is being violated. This can lead to low employee morale and reduced 生产力, as well as distrust between and among colleagues.
States and countries may have varying 政策 on employee monitoring, but one thing is constant — an employee’s consent is needed before any type of monitoring can be done.未经雇员同意的, an employer can be charged with privacy violations and discrimination if the information collected is used to harm that employee.
To avoid potential problems that can arise from employee monitoring, employers should explain why monitoring is needed. A written policy should be created explaining how 员工 will be monitored, 将收集哪些信息, 以及这些信息将如何被保护.
If you want to learn more about employee monitoring, give us a call today.